FAQs

How can I buy your products?


• Using our on-line shop is easy: find the product you are interested in on 4t-bikes.com and by clicking on the product (photo) you will be able to view more details about the specific item. If you wish to order a specific item, click on the button “Buy”. To add other items from the 4T online shop, just click “Continue Shopping” and select another item. If you would like to finish your order, choose “Checkout”. Your personal information, such as name, email, and shipping address, will be requested in order to make sure we deliver your order correctly. After selecting Shipping Method and Payment Method please finish the process by clicking on “Confirm Order”. If you have chosen to pay by credit card, you will be taken to our credit-card processing company “WorldPay”.
• By Phone +370 46 399 151
• By Fax +370 46 399 151
• Direct shop J. Janonio 27, LT-92244 Klaipėda, Lithuania
• Through our dealers.

How can I pay for my order?


If you are using our on-line shop the accepted payment methods are:

PayPal
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Pre-payment - before your order is shipped you will receive an invoice. After receipt of your payment your order will be shipped within 1 business day. Payment must be sent within three (3) business days.

If you are making an order by telephone or fax the only accepted payment method is pre-payment.

 

How much does the shipping cost?


You can find detailed information about shipping costs here.

 

Do you combine shipping?


No. The shipping cost is calculated per unit. However, it is possible to combine the shipping if you are buying a bicycle/frame and an additional fork or soft goods.

 

What languages do you speak?


We speak English, German, Russian and Lithuanian.

 

What is my bicycle/frame size?


To find your perfect fit, find your inseam measurement and do a little math:

Road bicycle: inseam in centimeters x 0.65 = frame size in centimeters
Mountain bicycle: inseam in inches x 0.59 = frame size in inches

 

inches x 2.54 = centimetres
centimetres x 0.3937008 = inches

 

Do you give any warranty to your products?


All 4T products have a 5-Year Warranty. Download our Products Warranty.
For any other products, the warranty terms are as provided by the manufacturers.

 

Can I return any bought product?


Yes. If you are not completely satisfied with your purchase, you can return it within fourteen (14) days of your receipt of the goods. You can find the Returns Policy here.